Development of capabilities and education

//Development of capabilities and education
Development of capabilities and education 2017-06-13T17:02:19+00:00

Strategy and progress

Developing capabilities in the value chain.
  • 2.500 suppliers and customers were trained in social and business topics.
  • Pilot activities were launched to explore six inclusive businesses in Chile, Colombia, Mexico and Ecuador.
  • 100 rural producers received training in the field of digital citizenship.
Strengthening the school management and promoting education-related alliances.
  • Teachers and academic directors from 494 Colombian schools participated in training activities which allowed to improve the school management and the institutional culture.
  • 73,9% of the schools that were intervened with the “Líderes Siglo XXI” program in 2016 exhibited a satisfactory performance in the countrywide standardized tests and 71% maintained or improved the results in the Synthetic Index of Education Quality from the Ministry of National Education.
Fostering the technological capabilities of teachers and academic directors.
  • The technological capabilities of 459 teachers and 59 academic directors from 20 schools were developed.
  • 89,8% of the beneficiaries achieved an optimal level of performance in technological competitions.
Strengthening Grupo Nutresa’s volunteer network.
  • 11.862 volunteers contribute to improving the life conditions of the communities through 19.546 supportive actions.


Promoting the empowerment of communities through the development of pedagogic, leadership and management capabilities in both school and community environments with the purpose of encouraging solidarity, knowledge transfer and collaboration networks with the participation of volunteers from Grupo Nutresa’s companies in an effort to reduce inequality.

Risks and opportunities GRI 103-1

As a strategy for consolidating a favorable social and economic environment to develop the businesses and reduce inequality Grupo Nutresa implements long-term initiatives that facilitates the social cohesion and improvement of life conditions in the communities in order to mitigate the risks of low competitiveness among the human capital and insecurity in the strategic region where it operates.

Investing in education programs, income generation and voluntary service allows to create a strengthened social capital capable of efficiently addressing the inherent risks of poverty and inequality in the economic and social setting. Promoting the development of capabilities is equivalent to investing in the countries’ human capital and to boosting their economies, as it ensures the availability of competitive, participative and innovative people.

The end of the Colombian armed conflict is a first step in the construction of a country in peace which is the responsibility of the entire society. For that purpose Grupo Nutresa is getting prepared in aspects such as diversity management, conflict resolution, human rights and the promotion of inclusive projects which are necessary capabilities for the new challenges that Colombia faces.


Grupo Nutresa will continue to align its management with the Sustainable Development Goals established by the United Nations; at the same time it will stimulate the initiatives that promote the reduction of inequality and provide opportunities to the disadvantaged population.

Additionally, the organisation will face the social challenges and promote the development of capabilities that allow to build a sustainable society. And for this purpose, the following goals have been established for 2020:

Number of capability-development projects
  • Banks implemented Good Manufacturing Practices
  • Education institutions with healthy lifestyles
  • Number of Education Secretariats trained in the healthy lifestyles strategy
  • Projects funded with development of capabilities
  • Education institutions graduated that have complied with at least two of the capability-development indicators
  • Teachers with a 70% or higher performance in an information and communications technologies competition
  • Education institutions improved the performance.
  • Projects funded with development of capabilities
Income generation
  • Associations strengthened
  • Number of inclusive businesses implemented in Grupo Nutresa
  • Projects funded with development of capabilities
  • Knowledge transfer volunteer service

Success stories and acknowledgments GRI 103-3

As a successful case it is worth highlighting Grupo Nutresa’s participation in the 24th IAVE World Volunteer Conference in Mexico City where the corporate volunteer service strategy was presented taking it thus to a worldwide scenario.

Progress achieved in 2016 GRI 103-3


Education is an essential element for enhancing the economic and social growth and development of countries. This is why Fundación Nutresa contributes to the fulfillment of the SDG 4 –Quality Education–, through the following programs:

La Fundación Nutresa supports different communities in Colombia by developing their capacities in school management and technology, and by providing school kits.

“Líderes Siglo XXI” (21st Century Leaders)

Through this program, Fundación Nutresa promotes the reinforcement of the academic directors who lead the pedagogical and administrative processes in the schools that serve the most vulnerable population of Colombia. In 2016, teachers and directors from 494 schools were part of a training process that strengthened their school management capabilities through the transformation of their institutional culture and focused on improving the results of the teaching and learning process. This improvement was confirmed by a better performance of the students.

Supporting the training of teachers and academic directors strengthens the school management processes by transforming the institutional culture.

La Fundación Nutresa supports different communities in Colombia by developing their capacities in school management and technology, and by providing school kits.

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What is it?

A process aimed at strengthening the technological capabilities.

Three stages


Diagnostic of the capabilities of every beneficiary.


Training in technical and pedagogical matters as well as classroom management.


Development of a project in the classroom.

Results 2016



the program included:

Academic directors
from 20 educational institutions in Colombia
89,3% of the people involved in the program had a good performance, scoring 70%or higher.

15th National Education Congress: innovation for teaching and learning

Fundación Nutresa holds the National Education Congress every year. It constitutes an opportunity to update and build capabilities in quality and school management.

This event was aimed at raising awareness among the attendees about how important it is and the pressing need there is to include strategies that promote innovation and creativity in the school management processes as a tool for the improvement and competitiveness of the education sector.

The event included the participation of: High Tech High, a pedagogical transformation initiative focused on the human being, the Fraunhofer Institute for the understanding of factors and environments that promote motivation in learning, and Mario Alberto Niño Torres, Grupo Nutresa’s Innovation and Nutrition Director, who presented a proposal of an innovation model for educational institutions based on the Organization’s innovation model, Imagix.

The first ever meeting of Colombian Education Secretaries was held during the event: 17 education secretaries participated and discussed the new educational model. Finally, more than 30 Grupo Nutresa innovation promoters offered an introductory workshop to present the stages of an innovation model.

1.063 teachers and academic directors, participated in the event, and they reported a 96% satisfaction.

“Nutresa Quiere a los Niños” (Nutresa cares for children)

“Nutresa Quiere a los Niños” has been providing school kits in rural educational institutions in Colombia for 22 years.

This ludic-pedagogical program promoted healthy lifestyles among more than 15.000 children in vulnerable rural and urban communities, where high levels of insecurity make the Organization’s operations difficult. In the rural areas, the aim is to improve the access-to-education conditions of the children from farm-worker communities where the availability of resources for learning is limited by providing them with 6.000 school kits. In the urban areas, the program promotes the social integration of key neighborhood agents with a special focus on children.

Education management evaluation

The impact of Fundación Nutresa’s education line was evaluated in 2016, allowing an assessment of the status of the design, implementation and results of each one of the programs. The results indicated an average performance of 83,6%. This process, which was carried out in five Colombian departments, made it possible to assess the strength of the programs, their relevance to the context, as well as the policies and the needs. The systemic, methodical and controlled implementation of the programs allowed schools to achieve higher results in their management performance processes and in the transformation of the institutional culture.

The improvement opportunities identified consist in achieving a better alignment with the corporate strategy, and improving the systematization and documentation of the processes in order to achieve a more effective knowledge transfer. For further information, go to


Grupo Nutresa develops social and business capabilities in two associations of ceviche sellers in Cartagena, Colombia.

The Organization continued to strengthen the business practices of suppliers and customers, and offered training to more than 2.500 people in the fields of finance, accounting, societies, among other topics.

Seven Grupo Nutresa volunteers, who are experts in infrastructure, strategic planning, and finance, among other areas, offered training to more than 200 farmers who produce blackberry, cocoa beans, cashew nuts and sesame seeds in the departments of Quindío and Chocó and in the Montes de María region, in Colombia.

Two agricultural meetings were held to exchange experiences and good practices, and to allow networking and integration among cocoa, cashew and sesame seed producers from northern Chocó and the Colombian north coast. Likewise, the “Ideas para la Paz” foundation supported Fundación Nutresa in the socialization of the Colombian peace agreements in these meetings.

Inclusive Business Strategy

Inclusive business
Training in digital citizenship for more than 30 Entrepreneur Moms.
Meals de Colombia
Development of the financial and commercial capabilities of 58 customers.
2.500 people benefited with the “Protegido día a día” (Protected day by day) insurance.
Costa Rica
Customer school: 29 retailers trained in comprehensive capabilities, customer service, basic accounting and buyer visibility.
Compañía Nacional de Chocolates
Development of socio-entrepreneurial capabilities and technical advice to small farmers.
Comercial Nutresa
Social-entrepreneurial reinforcement and training in digital citizenship to 5 shopkeepers.
Tresmontes Lucchetti
58 marketers trained in comprehensive sales capabilities.


The Organization continues to strengthen this strategy by means of transformative actions involving volunteers, beneficiaries, communities, customers and suppliers. In 2016, there was a total of 11.862 volunteers from the entire strategic region: 185 of these volunteers developed capabilities and invested 33.048 hours of their own time to work with stakeholders.

“El Poder de Mil” (The power of one thousand), Grupo Nutresa’s volunteers network

Through this recognition strategy, voluntary actions were carried out with neighboring communities of the production plants. The activities benefited more than 15.000 people through the improvement of community spaces. More than 1.100 volunteers from the strategic region participated in this endeavor.

Chile. | Costa Rica. | El Salvador. | Colombia. | Nicaragua. | Panama. | Dominican Republic.

“Aula” (Classroom) Program, training for volunteers

This program incorporated in its training strategy a model that allows volunteers to produce knowledge and share it with customers, suppliers and the community. The initiative benefited 58 marketers from the alternative channel of the Ice Cream Business and 46 suppliers. It constitutes the start of a process to close the gaps they have in terms of competitiveness.

Biscuits Business employee in a volunteering session.

11.862 volunteers from the entire strategic region.